Grok 3: A New Contender for Marketing and Comms AI?

I tested Grok 3's capabilities to evaluate its effectiveness for marketing and communications teams.

February 28, 2025
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By:
Matt Collette

AI Generated Summary:

  • Grok 3’s Performance and Capabilities: Grok 3 outperforms ChatGPT-4o with real-time searches, advanced reasoning, and a 1M-token context window. Ideal for long-form content and strategy.
  • Challenges with Tone and Brand Alignment: Grok 3 adopts an opinionated, edgy tone that requires heavy editing to fit corporate and professional communications.
  • Advancements in AI Reasoning and Research Automation: Features like Big Brain Mode and Deep Search enhance content creation, competitive analysis, and trend forecasting.
  • Potential Risks with X (Twitter) Data: Heavy reliance on X (Twitter) introduces bias and misinformation concerns, requiring oversight for credible outputs.

Read our latest newsletter for more Grok 3 insights along with other AI reasoning models.

Before we jump in, we’re here to help! If you’re unsure which AI model best fits your marketing and comms needs, contact us today. We’ll guide you in selecting and implementing the right solutions so your teams can thrive in the fast-changing world of AI.

On February 17th, xAI launched their newest Generative AI model, Grok 3. Early benchmarks indicate that this may be the most powerful model yet. With a leading score of 1402 on the Chatbot Arena Leaderboard, it surpasses ChatGPT-4o, which currently scores 1265. But what does this mean for marketing and communications professionals?

Here's what I found.  

I Tested Grok 3 — Here’s How It Stacks Up

In my testing, Grok 3 proved to be both lightning-fast and impressively thorough. It not only delivered detailed, well-reasoned responses but also demonstrated a strong grasp of narrative structure and content flow – critical factors for marketing and communications use cases.

Grok 3 actively performed real-time internet searches for each of my prompts. As a result, its responses are not only contextually rich but also current, minimizing the risk of outdated information or hallucinations. This marks a notable improvement over ChatGPT-4o.

Grok 3’s biggest strength is its ability to grasp intent more effectively than ChatGPT-4o. It interprets nuance with greater precision, follows multi-step instructions more accurately, and maintains coherence across longer responses. Another standout feature is its significantly larger context window – up to 1 million tokens, compared to ChatGPT-4o’s 128,000 tokens.  

Together, these features position Grok 3 as a powerful tool for marketing and communications users who need AI that can maintain context over long conversations, generate structured and insightful content, and adapt to complex strategic tasks with greater accuracy and depth.

Grok 3 – Where AI Meets Attitude?

The biggest challenge I had with Grok 3 wasn’t its performance, it was its tone and style.

Grok 3’s responses feel sharper, more opinionated, and at times, downright acerbic. Even when I prompted Grok 3 with alternative styles, it didn’t seem capable of adapting, often coming back with over the top, hyperbolic sentences and paragraphs.  

This tone isn’t accidental. xAI positioned Grok 3 as an “edgy” alternative to mainstream Generative AI models. While other AI models tend to lean toward a neutral, polished, and corporate-friendly tone, Grok 3 embraces a more casual, conversational, and sometimes irreverent style.

The result? When it comes to content generation, expect to do some heavy editing to align it with your corporate tone and style.  

That said, this less restrained version could lead to better idea generation and creativity. It is more likely to surface unconventional angles, break away from formulaic structures, and generate fresh, thought-provoking concepts – something more polished AI models tend to suppress.  

Big Brain and Deep Search Capabilities

In addition to its multimodal capabilities – which allow it to process and generate content across different formats like text and images – Grok 3 comes equipped with Advanced Reasoning and Deep Search, two features that are quickly becoming standard across all major AI models.

  • "Big Brain Mode"/Think – Built on Chain-of-Thought (CoT) reasoning, Grok 3’s Big Brain Mode breaks down complex tasks into logical steps, improving accuracy and depth in problem-solving. CoT works by decomposing a prompt into multiple sub-steps, reasoning through each one before delivering a final response. OpenAI pioneered this approach with o1 and over the past several months, Google, DeepSeek, and others have followed suit. With more compute power allocated to reasoning tasks, AI’s ability to think critically continues to improve. We break down CoT models and the available options in this article.
  • Deep Search – Is an emerging agentic capability that enables AI to break down a prompt into a research question, actively search the internet, and synthesize a comprehensive report of insights.  Similar capabilities have been introduced by Google, OpenAI, DeepSeek, and Perplexity in recent weeks, signaling a broader shift toward AI-powered research automation. Deep Search accelerates traditionally time-consuming search tasks — whether it’s analyzing competitor strategies, identifying emerging trends, or gathering real-time market intelligence.
Grok 3's key features — multimodal intelligence, big brain mode, mega context, deep search, colossus compute, and X data integration — make it a powerful model for deep insights, real-time data, and seamless interaction.

Grok 3 and X Data: Competitive Edge or Misinformation Nightmare?

One of the most distinctive aspects of Grok 3’s training data is its heavy reliance on X (formerly Twitter). That could be a problematic choice for enterprise users of Generative AI.

X is one of the largest sources of public, human-to-human interaction online. Training on this kind of fast-moving, real-world conversation helps the models provide diverse perspectives from global discussions that are timely.  

However, it presents a disinformation challenge given X is notorious for spreading unverified claims at scale. X data isn’t neutral – since Musk’s acquisition, the platform has been criticized for political bias and there have already been a few controversies with how Grok 3 handles certain prompts here and here.

Does Bigger Mean Better for AI in Marketing and Comms?

With all the new models available, the question is, what are the implications for marketing and comms leaders? Will businesses prioritize cutting-edge AI like Grok 3, or opt for more cost-effective, fine-tuned alternatives that fit their brand and operational needs? Some thoughts:

  • Don’t Get Locked Into a Single AI Provider - The rapid pace of innovation means OpenAI, Google, xAI, and others will continue to leapfrog each other with new releases. If your AI strategy is built around a single model, you risk being locked into pricing changes, policy shifts, or a model that becomes outdated. Adopt a diversified AI stack, integrating multiple models.
  • Customization Will Drive Competitive Advantage - Not all AI models are created equal. Generalist models (Grok 3, GPT-4o, Gemini) are great for broad, high-level content creation, research, and ideation. Specialized fine-tuned models are better for brand-aligned content, industry-specific tasks, and high-accuracy outputs
  • Focus on Use Cases, Not Just Tools - Instead of asking “Which AI model should we use?”, marketing and comms leaders should be asking - What are the biggest inefficiencies in our workflow, and how can AI fix them?
  • Build AI Into the Process, Not Just the Output - The companies winning with AI aren’t just using Gen AI to create content – they’re embedding AI into their entire workflow. AI tools shouldn’t be add-ons – they should be deeply integrated into content planning, review, optimization, and distribution.

As AI models continue to evolve, the key to leveraging them effectively is understanding their strengths and limitations and using them to complete your functions capabilities. Whether Grok 3 is the right fit for your team depends on your specific needs.

For more on how the AI space is evolving and what it all means for marketing and communications, read our latest newsletter.

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